ITSCM – what? itil, information technology infrastructure library

ITSCM – what? itil, information technology infrastructure library
December 28, 2018 Comments Off on ITSCM – what? itil, information technology infrastructure library ITIL IT Support KCH Jobs
ITSCM – what? itil, information technology infrastructure library 


IT Service Continuity Management

Ensures resumption of services within agreed timescale

Business Impact Analysis informs decisions about resources

E.g. Stock Exchange can’t afford 5 minutes downtime but 2 hours downtime probably wont badly affect a departmental accounts office or a college bursary
Information Security Management

Confidentiality

Making sure only those authorised can see data

Integrity

Making sure the data is accurate and not corrupted

Availability

Making sure data is supplied when it is requested

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