Service Desk itil, information technology infrastructure library

Service Desk itil, information technology infrastructure library
October 7, 2016 Comments Off on Service Desk itil, information technology infrastructure library ITIL IT Support KCH Jobs
Service Desk itil, information technology infrastructure library 

Local, Central or Virtual

Examples?

Single point of contact

Skills for operators

Customer Focus

Articulate

Interpersonal Skills (patient!)

Understand Business

Methodical/Analytical

Technical knowledge

Multi-lingual

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