Service Transition itil, information technology infrastructure library

Service Transition itil, information technology infrastructure library
December 28, 2018 Comments Off on Service Transition itil, information technology infrastructure library ITIL IT Support KCH Jobs
Service Transition itil, information technology infrastructure library 


Build

Deployment

Testing

User acceptance

Good service transition 

Set customer expectations
Enable release integration
Reduce performance variation
Document and reduce known errors
Minimise risk
Ensure proper use of services
Some things excluded
Swapping failed device
Adding new user
Installing standard software

Knowledge management
Vital to enabling the right information to be provided at the right place and the right time to the right person to enable informed decision

Stops data being locked away with individuals

Obvious organisational advantage

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