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Tag: Service Design
Tag: Service Design
Service Design Supplier Management in ITIL – ITIL Course
Service Design Supplier Management Introduction Supplier Management aligns with corporate requirements and other IT and Service Management processes. Objectives The purpose of Supplier Management is to obtain value for money from suppliers and ensure suppliersperform according to
Read MoreService Design Information Security management in ITIL – ITIL Course
Service Design Information Security management Introduction Availability is for those who are granted access to the information. This information should be secure and protected to maintain authenticity. Purpose and Objectives The purpose of Information Security Management is to
Read MoreService Design IT Service Continuity Management in ITIL – ITIL Course
Service Design IT Service Continuity Management Introduction The IT Service Continuity Management process ensures that the required IT facilities can be recovered after a disaster within the required and agreed business time scales. Purpose The purpose of IT Service
Read MoreService Design Availability Management in ITIL – ITIL Course
Service Design Availability Management Introduction The Availability Management process ensures that IT services consistently deliver the required level of availability. Purpose Availability Management is a process that ensures the availability of systems and services matches evolving
Read MoreService Design Capacity Management in ITIL – ITIL Course
Service Design Capacity Management Purpose and Objectives Capacity Managementensures cost justifiable IT capacity exists to meet current and future business needs. Capacity Management also ensures that there is adequate IT capacity to performIT activities and processes, and
Read MoreService Design Service Catalog Management in ITIL – ITIL Course
Service Design Service Catalog Management Introduction An IT organization should prepare a service catalog that is made accessible to both internal and external parties. Any changes made to an agreed service will be reflected in the service catalog
Read MoreService Design Service Level Management in ITIL – ITIL Course
Service Design Service Level Management Introduction The Service Level Managementprocess improves business aligned IT service quality and instigate actions to eliminatepoor service. Purpose and Objectives Service Level Management is responsible forensuring that goals and objectivesof the Service Strategy,Service
Read MoreService Design Design Coordination in ITIL – ITIL Course
Service Design Design Coordination Introduction The activities of the service design stage are detailed and complex. Only through well-coordinated action can a service provider hope to create comprehensive and appropriate designs that will support the achievement of
Read MoreService Design Introduction in ITIL – ITIL Course
Service Design Introduction Overview Service Design is the service lifecycle phase that is responsible for designing appropriate, comprehensive and innovativeIT services. Service Design is the phase in the lifecycle following Service Strategy. In this perspective, Service
Read MoreService Design INDEX Content in ITIL – ITIL Course
Service Design Introduction Design Coordination Service Level Management Service Catalog Management Capacity Management Availability Management IT Service Continuity Management Information Securitymanagement Supplier Management ITIL, ITIL Foundation
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